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GCP·Google Cloud Contact Center as a Service·
AI Insights

Fixed: We've addressed the following issues.


We've addressed the following issues.

Android and iOS SDKs:

• Fixed an issue that occurred after force-closing a mobile app while the check-in timeout dialog was displayed. When the app was relaunched, the check-in dialog didn't reappear. • Fixed an issue where mobile inbound calls didn't connect.

iOS SDK only:

• Fixed an issue where end-users received duplicate end-of-chat notifications when a virtual agent ended a conversation. • Fixed an issue where a virtual agent's final message appeared out of order during a chat escalation. • Fixed an issue where apps didn't upload logs when the server returned a relative URL.

Android SDK only:

• Fixed an issue where a five-second delay occurred between session creation and the initial chat fetch, significantly delaying when the message appeared.