Fixed: The following issues were addressed in this release:

The following issues were addressed in this release:

• Fixed an issue where chats escalated by a virtual agent disconnected seconds after assignment to a human agent, preventing the human agent and the end user from interacting. • Fixed an issue where spurious chat interactions appeared in the All Interactions dashboard, causing discrepancies in handled chat reporting and incorrect failed session filtering. • Fixed a web SDK v3 issue where the out-of-office (OOO) deflection message displayed in the end-user's chat window didn't match the message in the chat transcript. • Fixed an issue where agents received incorrect Missed target response time notifications in agent desktop SMS chats, even when responding promptly. • Fixed an issue where agents attempting to access their contact center using private ingress couldn't connect. • Fixed an issue where the Allow transfers to queues outside of hours of operation checkbox was unexpectedly unavailable. • Fixed an issue where verified outbound phone numbers couldn't be added to a queue because the selection field was empty, preventing administrators from assigning new phone numbers. • Fixed an issue where attempts to rename IVR queues using redirection data in legacy YAML files resulted in errors.